Privacy Policy

Privacy Policy

KAIT Foods Ltd

Effective Date: 7 May 2025

At KAIT Foods Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or purchase from our online store.

1. Collecting Personal Information

When you visit our site or place an order, we may collect the following types of personal information:

Identity Data: Name, title, date of birth.
Contact Data: Billing address, delivery address, email address, and telephone number.
Transaction Data: Details of products purchased and payment methods.
Technical Data: IP address, browser type, operating system, and device identifiers.
Usage Data: How you use our website and services.
Marketing Preferences: Your preferences in receiving marketing from us.

We collect this information through direct interactions (e.g., placing an order), automated technologies (e.g., cookies), and third-party services such as payment processors.

2. Using Personal Information

We use your personal data to:

Fulfil your orders and process payments.
Deliver products and manage returns or exchanges.
Communicate with you about your orders or our services.
Improve our website, services, and user experience.
Send promotional content, where you have opted in.
Comply with legal obligations.

We process your information based on performance of a contract, legal compliance, legitimate business interests, or with your explicit consent.

3. Sharing Personal Information

We will never sell your personal data. We may share your information with:

Service Providers: Delivery partners, payment processors, and IT support services.
Legal Authorities: If required by law, regulation, or court order.
Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of that process.

All third parties are required to respect the confidentiality of your data and to treat it in accordance with the law.

4. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict the processing of your data.
Request data portability.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

5. Cookies

We use cookies and similar technologies to:

Recognise you when you visit our site.
Keep track of your shopping basket.
Improve site functionality and performance.
Analyse traffic and user behaviour.

You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

7. Contact Information

If you have any questions, concerns, or would like to exercise your data rights, please contact:

KAIT Foods Ltd
Email: info@kaitfoods.org
Postal Address: Peterborough, United Kingdom