Terms & Conditions

KAIT Foods Ltd

Effective Date: 7 May 2025

1. Ownership of the Site

This website is owned and operated by KAIT Foods Ltd, a company registered in the United Kingdom, with company number 16431388 and registered office at Peterborough, United Kingdom. All content, infrastructure, and software used in connection with the site are owned by or licensed to KAIT Foods Ltd.

2. Copyright and Intellectual Property

All content included on this site, including but not limited to text, graphics, logos, images, product descriptions, digital downloads, and software, is the intellectual property of KAIT Foods Ltd or its content suppliers and is protected by UK and international copyright laws. You may not copy, reproduce, distribute, or use any content from this site without express written permission from KAIT Foods Ltd.

3. Use of the Store

You may only use our website and services if you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. By placing an order, you confirm that the information you provide is accurate, complete, and up to date. You agree not to use the site for any unlawful or prohibited activities.

4. Products and Descriptions

We aim to ensure that product details and images are accurate and up to date; however, errors may occur. All products are sold subject to availability. We reserve the right to withdraw or amend any product or price without prior notice.

5. Pricing and Payment

All prices are listed in GBP (£) and include VAT where applicable. Payment is required at the point of sale via accepted methods on our checkout page. Your payment details will be handled securely in accordance with our Privacy Policy.

6. Liability and Responsibility

KAIT Foods Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products purchased through it. While we take care to ensure product safety and accuracy, you are responsible for reviewing product labels and allergen warnings before use. Nothing in these Terms excludes our liability for death or personal injury caused by negligence or fraud.

7. Order Acceptance and Contract Formation

Your order constitutes an offer to purchase goods. We will send you an order acknowledgment, but this does not confirm acceptance. A binding contract is formed only when you receive a dispatch confirmation from us.

8. Delivery

We aim to dispatch orders within 2 working days. Delivery timescales are estimates only and not guaranteed. KAIT Foods Ltd is not liable for delays caused by third-party couriers or circumstances beyond our control. Delivery charges are detailed at checkout.

9. Allergens and Food Safety

Allergen information is provided on product packaging and/or product pages. It is your responsibility to check this information before consumption. KAIT Foods Ltd is not liable for allergic reactions resulting from failure to check this information.

10. Cancellation and Termination

You may cancel your order in accordance with your statutory rights under the Consumer Contracts Regulations 2013. KAIT Foods Ltd may terminate or suspend your account or access to the site at any time, without notice, for any conduct that we believe violates these Terms or is harmful to other users or us. Additionally, under the Consumer Contracts Regulations 2013, you may cancel your order for non-perishable goods within 14 days of receipt. Due to hygiene and safety reasons, perishable or opened items cannot be returned unless faulty. To initiate a return, please contact us at info@kaitsolutions.com within the relevant period.

11. Refunds

If your order is eligible for return, we will process a refund within 14 days of receiving the returned goods. Refunds will be made minus any applicable delivery costs.

12. Changes to These Terms

KAIT Foods Ltd reserves the right to amend these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the website after changes are made constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

KAIT Foods Ltd

Email: info@kaitsolutions.org

Registered Address: Peterborough, United Kingdom.